Supporting Students with the Loan Repayment Process

We Offer Comprehensive Support with Student Loans

You borrowed money to invest in your future with training, but you’re concerned about how you’ll repay your loan or have questions about the whole process. Don’t worry. The Student Loan Assistance Group is here to help. We’re The Refrigeration School’s internal student loan support team.

It’s our mission to prepare you for life beyond the classroom by making sure you have all the
tools and resources to successfully repay your student loans or defer them if necessary.
Our goal is a financially secure future for each and every RSI student.

We offer full student support with the loan repayment process:

  • Answering questions about student loan repayment and deferment
  • Helping students weigh their repayment options
  • Assisting students in selecting a repayment plan that aligns with their specific circumstances
  • Providing forms to apply for repayment alternatives
  • Conferencing students in with their Federal Loan Servicer for faster assistance

What to Expect after Taking Out a Student Loan

A student loan may be the first of many important investments you’ll need to borrow money for throughout your life:

  • Getting married
  • Buying a home
  • Starting a business

Knowing what to expect next can help you feel confident in your decision. Below are the three main phases of the typical student loan life cycle.

During Vocational School

Focus on your training while in school. As long as you’re enrolled at least half-time, you don’t
have to make any payments.

Suggestions for Success with Your Student Loans

  • If you can afford to, it’s a good idea to make small payments to lower the interest on the loan and prepare yourself financially for larger payments later. This will also give you a chance to get to know your Federal Loan Servicer.

Grace Period

After leaving school, you’ll have six months before you have to start repaying your student loan. During this grace period, you’ll receive a welcome letter from your Federal Loan Servicer and your Repayment Obligation Disclosure Statement. This document will explain your total balance, interest rate, monthly payment and first due date.

Student Loan Success Tips

  • Make sure to update your address, phone number and email with RSI and your Federal Loan Servicer to ensure you receive these documents.
  • Check how your monthly student loan payments fit into your budget.
  • Review your options. Choose the repayment or deferment plan that works best with your budget.

Paying Back Your Student Loans

You are now receiving monthly billing statements. The repayment term is typically 120 months/10 years.

Student Loan Success Tips

  • Having trouble making your payments on time? Change your repayment term. You may qualify for lower monthly payments by extending the repayment term. Check with your Federal Loan Servicer.
  • Never Let Your Student Loan Account Become Delinquent. There are serious consequences, but they can be avoided. Call us or your Federal Loan Servicer to work out a payment plan you can afford. Contact our office at 888-671-5803.

Reducing Your Monthly Student Loan Payments

We get it. You’re just starting out in your new career after training and the standard loan repayment plan doesn’t work with your budget. The good news is there are several ways to lower your monthly payments and stay in good standing with your loan.

  • Graduated Repayment
    • Your payments start out low and increase every two years.
    • The repayment period lasts up to ten years.
    • If you think your income will increase steadily over time, this plan could work for you.
  • Extended Repayment
    • The repayment period is extended to up to 25 years.
    • You choose between making the same payment amount every year or gradually increasing payment amounts over time.
  • Income Contingent Repayment (ICR)
    • This plan is only an option for Direct Loans.
    • It’s gives you the flexibility to make student loan payments without suffering financial hardship.
    • Every year, your monthly payment will be calculated based your adjusted gross income, family size and the total amount of Direct Loans. If you’re married, your spouse’s income will be considered, too.
    • The maximum repayment period is 25 years.
    • After 25 years, if you haven’t fully repaid the loans, the unpaid portion will be discharged. This 25-year time frame doesn’t include time spent in deferment or forbearance. You may still have to pay taxes on the amount that is discharged.
  • Income Based Repayment (IBR): Pay as You Go
    • Monthly payments are capped at an affordable amount based on income and family size.
    • You could qualify if the monthly payment for this plan will be less than the monthly amount
      calculated under a 10-year standard repayment plan.
    • If you’re in good standing with your loan and meet other requirements, you could have the
      remaining balance of the loan cancelled after 25 years.

Pausing Student Loan Payments

Deferment/Forbearance Options

If you can’t make your monthly payments, you may be able to temporarily postpone them. Deferment or forbearance is granted under certain circumstances:

  • Re-enrollment in school
  • Economic or temporary financial hardship
  • Unemployment
  • Disability
  • Military deployment
  • Public service
  • Natural disaster

Frequently Asked Questions About Student Loan Repayment

Still have questions about student loans? Visit the Federal Student Aid FAQ webpage. Click here.

Student Loan Resources

  • The National Student Loan Data System (NSLDS) allows you to review all of your student loan information in one place. This includes disbursement dates, balances and your assigned Federal Loan Servicer.
  • Repayment Estimator. Check which student loan repayment plans you may be eligible for and get estimates on monthly payment amounts.
  • This Federal Direct Loan repayment plan comparison chart can help you determine which options you’re eligible for and work best with your budget.
  • You Can Deal with It. Find help with student loan management, budget planning tools and cash and credit management tools: Click here.

Department of Education Federal Loan Servicers

You Can Count on Us. Contact Us for Help

The Student Loan Assistance Group is your go-to resource during the repayment process. Whether you have questions or need help filling out forms, we’re here to serve you.

Here’s how you can contact us:

Student Loan Assistance Group Address
120 N 44th St. STE 230
Phoenix AZ 85034

Phone Number and Fax:
RSI: (888) 671-5803
FAX: (855) 888-3875
Email: [email protected]


Accredited School, ACCSC. Licensed by the Arizona State Board for Private Post Secondary Education. The AOS/MME program is the Associate of Occupational Studies in Mechanical Maintenance Engineering degree program and is not an academic degree. GI Bill® Eligible (check with local campus for specific eligibility). For more information about our programs, please visit our website at:

GI Bill® is a registered trademark of the U.S. Department of Veterans Affairs (VA). More information about education benefits offered by VA is available at the official U.S. government Web site at

Financial aid and scholarships available to those who qualify. Candidates need to refer to the scholarship information page to determine topic of essay (where applicable) and must meet all regular admissions requirements and be scheduled to start training prior to applying for a scholarship. If a student changes his/her re-enter date, the scholarship award may be forfeited. Scholarships are not transferable and most scholarships cannot be used in conjunction with any other scholarship RSI offers. In most cases, only one award will be given per student. If a student is eligible for multiple scholarships, the scholarship that is most beneficial to the student will be awarded. Scholarships will be distributed incrementally over the entire duration of the program. Scholarship eligibility requires continuous enrollment. Failure to maintain Satisfactory Academic Progress may result in the probation and possible loss of scholarship. Termination from training may also result in the loss of a scholarship, which may increase your tuition obligation to RSI. Tuition charges will be based on the amount reflected on your Enrollment Agreement. See the reverse side of your Enrollment Agreement or the School Catalog for the school’s refund policy.

12 Graduates initially employed in 44 states according to our ACCSC Annual Report data for reports dated 7/1/18 – 7/1/2023.

13 Indicates the total number of current partnered employers for RSI as of May 2023.

14 Total number of estimated graduates for RSI calculated based on historic data available as of Jan 1st, 2023.

*,1 According to 2019 IPEDS data RSI has the largest total enrollment of students for all post-secondary schools in the U.S. offering both CIP codes Electromechanical Technology/Electromechanical Engineering and HVAC/R Engineering Technology/Technician.


1 Total number of estimated graduates for RSI calculated based on historic data available as of Jan 1st, 2023.

iEmployment is expected to grow for Welders, Cutters, Solderers & Brazers (514121) in the US by 47,600 jobs from 2021 to 2031. Employment is expected to grow for Heating, Air Conditioning, and Refrigeration Mechanics and Installers (499021) in the US by 40,100 jobs from 2021 to 2031. Employment is expected to grow for Electricians (472111) in the US by 79,900 jobs from 2021 to 2031. Employment is expected to grow for Plumbers, Pipefitters, and Steamfitters (472152) in the US by 48,600 jobs from 2021 to 2031. Employment is expected to grow for Electrical Power-Line Installers and Repairers (499051) in the US by 11,100 jobs from 2021 to 2031.

3 For students who started and completed their training during the 12-month period for which 150% of normal time for completion has elapsed and who attained employment in their field of study as outlined on our annual accreditation report dated July 1, 2021. Refer to the most current Student Right-to-know Information for more details on calculation details

4 AWS Welding Employment Stats: Welding Employment Stats: According to BLS data Arizona employed 5,520 and Phoenix employed 4,060 Welders, Cutters, Solderers, and Brazers (514121). HVAC/R Employment Stats: According to BLS data Arizona employed 10,000 and Phoenix employed 7,860 Heating, Air Conditioning, and Refrigeration Mechanical and Installers (4999021). Electrician Employment Stats: According to BLS data Arizona employed 13,650 and Phoenix employed 10,840 Electricians (472111). Mechanical Engineering Stats: According to BLS data Arizona employed 1,060 and Phoenix area employed 840 Mechanical Engineering Technicians (173027). BLS data is reported through May 2020

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